Refund Policy – Lifeshow

At Lifeshow, we are committed to ensuring your satisfaction with our eCommerce services. If we are unable to reactivate your seller account within 10 Day of service initiation, you are eligible for a refund under the following conditions:

Eligibility for Refund:

1. Request Window: Refund requests can be made if your seller account has not been successfully reactivated within 10 days of purchase or service initiation.

2. Service Failure: If your seller account has not been reactivated after the 10 Day period, you may apply for a 50% refund of the service fee.

3. Refund Request: Refund requests must be submitted within 24-48 Hours after the 10-day window, in case the seller account has not been reactivated by us.

4. Non-Refundable Cases: Refunds will not be provided if:

   • The seller account was successfully reactivated within the 10-day period.
   • The delay in reactivation was caused due to issues not within our control (e.g., issues with third-party platforms, incorrect information provided by the seller, etc.).

5. Refund Process: Upon receiving a refund request, we will review the situation and notify you of the decision within 24-48 business Hours If eligible, the refund will be processed to the original payment method within 24-48 business Hours

How to Request a Refund:

If your seller account has not been reactivated within the 15-day period, you can submit a refund request by contacting us with the following details:

• Your name and contact information.
• The service you purchased and details of your seller account.
• A brief explanation of the issue and confirmation that the account was not reactivated within the 10-day period.

You can contact us via:

• Email: support@lifeshow.in
• Phone: +91 9310347454

Exclusions and Limitations:

• Refunds will not be provided if the issue arises from external third-party services or platforms.
• We are not responsible for delays due to incorrect or incomplete information provided by the seller.
• Refunds will only be considered if the seller account reactivation process is not completed within 10 days, and the request is made within the prescribed time.